Privacy policy
At Cotton Collective we’re committed to making sure your data and privacy are secure.
We
At Cotton Collective we’re committed to making sure your data and privacy are secure.
We collect your personal data as your interact with us through our website and use that to help us fulfil your order.
The data we collect includes:
- Your name and address
- Your phone number, if you provide it. This is only used for sending shipping updates.
- Credit card details are encrypted after data entry and are not stored on our systems. Payments are processed by Shopify, a 3rd party vendor that hosts our website and provides the eCommerce platform.
- Interaction data about your use of our website and emails (for example data on which pages on our site you visit, search queries, add to cart actions etc.).
- Device data (e.g. your browser and whether you’re on a mobile phone, tablet or desktop).
How We Use Your Personal Data
Cotton Collective uses the data we collect to fulfil your order, to provide you a better shopping experience and for direct marketing.
Specifically we use your data to:
- Process and fulfil any orders placed via our website.
- Improve our website.
- Market to you via email. There’ll always be an opt out link in the email or contact us at hello@cottoncollective.london to opt out.
- Advertising campaigns on digital platforms such as Google or Facebook. You can change your privacy settings on those platforms to opt out of targeted ads.
Reasons We Share Your Personal Data
We use a range of third party services for taking payment, tracking orders and marketing. In those cases we securely share relevant data with those partners.
Third Party Services
Shopify Inc
Shopify hosts our store. They provide us with the e-commerce platform that we use to sell our products. Your order data is stored in Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you do not wish to see targeted ads on Facebook, you can update your preferences on Facebook by clicking on the Ads section within Settings on Facebook. Facebook matches email address, marketing preferences and purchase history for the purpose of audience selection for our advertising campaigns on Facebook and Instagram.
Google AdWords
They match your email address, marketing preferences and purchase history for the purpose of audience selection for our advertising campaigns on Google Search and Display Networks. For information on how Google ensures GDPR and other data protection law compliance, see here: https://privacy.google.com/businesses/compliance
Accessing and Controlling your Personal Data
If at any time your wish for us to remove your data email us at hello@cottoncollective.london and we will delete all personal data of yours we hold.
Cookies
We use cookies for a range of purposes including:
- Remembering which items you have added to your shopping cart.
- Gathering web analytics data to inform us how our visitors are interacting with our website.
- For fraud prevention
collect your personal data as your interact with us through our website and use that to help us fulfil your order.
The data we collect includes:
- Your name and address
- Your phone number, if you provide it. This is only used for sending shipping updates.
- Credit card details are encrypted after data entry and are not stored on our systems. Payments are processed by Shopify, a 3rd party vendor that hosts our website and provides the eCommerce platform.
- Interaction data about your use of our website and emails (for example data on which pages on our site you visit, search queries, add to cart actions etc.).
- Device data (e.g. your browser and whether you’re on a mobile phone, tablet or desktop).
How We Use Your Personal Data
Cotton Collective uses the data we collect to fulfil your order, to provide you a better shopping experience and for direct marketing.
Specifically we use your data to:
- Process and fulfil any orders placed via our website.
- Improve our website.
- Market to you via email. There’ll always be an opt out link in the email or contact us at hello@cottoncollective.london to opt out.
- Advertising campaigns on digital platforms such as Google or Facebook. You can change your privacy settings on those platforms to opt out of targeted ads.
Reasons We Share Your Personal Data
We use a range of third party services for taking payment, tracking orders and marketing. In those cases we securely share relevant data with those partners.
Third Party Services
Shopify Inc
Shopify hosts our store. They provide us with the e-commerce platform that we use to sell our products. Your order data is stored in Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you do not wish to see targeted ads on Facebook, you can update your preferences on Facebook by clicking on the Ads section within Settings on Facebook. Facebook matches email address, marketing preferences and purchase history for the purpose of audience selection for our advertising campaigns on Facebook and Instagram.
Google AdWords
They match your email address, marketing preferences and purchase history for the purpose of audience selection for our advertising campaigns on Google Search and Display Networks. For information on how Google ensures GDPR and other data protection law compliance, see here: https://privacy.google.com/businesses/compliance
Accessing and Controlling your Personal Data
If at any time your wish for us to remove your data email us at hello@cottoncollective.london and we will delete all personal data of yours we hold.
Cookies
We use cookies for a range of purposes including:
- Remembering which items you have added to your shopping cart.
- Gathering web analytics data to inform us how our visitors are interacting with our website.
- For fraud prevention